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Frequently Asked Questions

How does Tactical Talk actually work?

You pick a mode (Negotiation, Interview, Sales, etc.), start a session, and put in your Bluetooth earbuds. Tactical Talk listens through your phone's microphone, transcribes the conversation in real time, analyzes what's being said, and delivers coaching advice — spoken through your earbuds — in under 3 seconds. Only you hear it. The other person hears nothing.

Can the other person hear the coaching advice?

No. The coaching audio is delivered only to your connected Bluetooth headphones or earbuds. If you're using speakerphone or your phone's built-in speaker, the other person could hear it — so always use earbuds for private sessions.

Is my audio stored or used to train AI models?

Raw audio is processed in real time and immediately discarded — we never store audio recordings. We do store text transcripts of your sessions so you can review them later. If you opt in to "Help Improve AI Coaching" in settings, we may use fully anonymized text patterns (no names, no voices, no identifying details) to improve our models. You can opt out at any time. See our Privacy Policy for full details.

How do I cancel my subscription?

Open the app, go to Settings → Subscription, and tap Cancel Subscription. Your access continues until the end of your current billing period — no partial refunds, but you keep everything you paid for through the last day. If you subscribed through the App Store, you'll cancel through your Apple ID subscriptions. If you subscribed on the web, cancel from your account page.

What's included in Free vs. Pro vs. Elite?

Tactical Talk has three plans: Free (limited sessions, General mode), Pro ($29.99/mo or $249/year — unlimited sessions, most modes, full debriefs, Safe Word exit), and Elite ($59.99/mo or $499/year — everything plus priority AI, Couples Coach, Analytics Dashboard, Offline Mode, Body Language Coach, and every future feature). Pay-per-use passes also available ($4.99 Emergency Pass, $7.99 Single Session Pass). See the full comparison table and current launch-price lock-in at tacticaltalkai.com/pricing.

Does Tactical Talk work offline?

Real-time coaching requires an internet connection — the AI models run in the cloud for speed and quality. However, Elite subscribers can enable Offline Mode, which caches coaching responses for a smaller set of scenarios and works without signal (at reduced quality). Session review, transcripts, and history are always available offline once downloaded.

Can I get a refund?

Refunds are handled case-by-case depending on usage. If you bought through the App Store, refund requests go through Apple at reportaproblem.apple.com. If you bought on the web, email us at support@tacticaltalkai.com within 14 days of purchase and we'll work with you. We want you to love the product — if it's not working, we'd rather fix it than lose you.

How do I delete my account and data?

Open the app, go to Settings → Account → Delete Account, or email us at support@tacticaltalkai.com from your account email. We'll permanently delete your account, session transcripts, and all associated data within 30 days. Anonymized improvement data (if you opted in) is not linked to you and cannot be reversed, but no further data will be collected.

Which devices are supported?

Tactical Talk is available on iOS (iPhone, iOS 15.1+) and Android (Android 10+). Bluetooth earbuds or headphones are strongly recommended — wired earbuds work, but Bluetooth is cleaner. We're working on native apps for macOS and iPad; Apple Watch is on the roadmap.

I found a bug — how do I report it?

Use the form below with category Bug, or email support@tacticaltalkai.com. Please include: your device + OS version, the mode you were in, what you expected to happen, and what actually happened. Screenshots or screen recordings are gold. We triage bugs within 24 hours.

I have a feature idea — do you want to hear it?

Yes. Use the form with category Feature Request. We read every one. Tactical Talk is built by a small team that ships fast — good ideas have gone from message to live in under two weeks. Don't be shy.

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Moose Pack Inc · Tactical Talk AI is a product of Moose Pack Ventures LLC.