Terms & Conditions

Last updated: March 16, 2026

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and Moose Pack Inc ("MPI", "Company", "we", "us", "our"), governing your access to and use of Tactical Talk AI (the "Service"). Tactical Talk AI is a product of Moose Pack Ventures LLC ("MPV"), a wholly-owned subsidiary of Moose Pack Inc.

By creating an account, accessing, or using the Service in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not use the Service.

1. Service Description

Tactical Talk AI is a real-time AI-powered conversation coaching platform. The Service listens to your conversations through your device microphone and provides tactical coaching advice delivered via audio in real-time. The Service is intended solely for personal development, communication improvement, and educational purposes.

2. AI-Generated Content — Critical Disclaimer

2.1 Third-Party AI Models

The coaching advice, suggestions, responses, and all other AI-generated content delivered through Tactical Talk AI is produced by third-party artificial intelligence language models developed and operated by independent companies, including but not limited to Anthropic (Claude), OpenAI, Google, Meta, and other model providers accessed through API gateway services such as OpenRouter. Moose Pack Inc and Moose Pack Ventures LLC do not develop, train, control, or maintain these underlying AI models.

2.2 No Liability for AI Output

All AI-generated content, including but not limited to coaching advice, conversation suggestions, tactical recommendations, emotional analysis, detection alerts, relationship coaching, and any other output produced by the AI models, originates from the respective third-party model provider. Moose Pack Inc, Moose Pack Ventures LLC, and their officers, directors, employees, agents, affiliates, and licensors (collectively, the "Company Parties") are not responsible or liable in any way for the accuracy, completeness, reliability, safety, legality, or appropriateness of any AI-generated content.

2.3 AI Output Is Not Fact

AI-generated content should never be interpreted as, relied upon as, or treated as established fact, professional advice, or authoritative guidance of any kind. AI models can and do produce responses that are inaccurate, incomplete, misleading, biased, contextually inappropriate, or entirely fabricated. This is an inherent limitation of current AI technology that applies to all AI systems, regardless of provider.

2.4 Mandatory User Verification

You agree and acknowledge that:

• You will independently verify any and all information, advice, suggestions, or recommendations provided by the AI in their entirety before taking any action based on such output.
• You will never act on AI-generated advice without first achieving a complete and explicit understanding of what is being said, what it means in your specific context, and what the potential consequences of acting on such advice may be.
• You will never take AI-generated content at face value without independent critical evaluation and, where appropriate, consultation with qualified human professionals.
• You bear sole and complete responsibility for any decisions you make and any actions you take based on, influenced by, or related to AI-generated content delivered through the Service.
• The Company Parties shall have zero liability for any outcome, consequence, harm, damage, loss, or injury of any kind — whether direct, indirect, incidental, consequential, special, punitive, or otherwise — arising from your use of, reliance on, or interpretation of AI-generated content.

2.5 Model Provider Responsibility

The content, quality, accuracy, and behavior of AI-generated responses are governed by the terms of service, acceptable use policies, and technical specifications of the respective third-party model providers. Any concerns, complaints, or claims regarding the substance or nature of AI-generated content should be directed to the relevant model provider. We encourage you to review the terms and policies of these providers:

• Anthropic (Claude models) — anthropic.com/terms
• OpenAI (GPT models) — openai.com/terms
• Google (Gemini models) — ai.google.dev/terms

2.6 Detection & Analysis Features

Certain features of the Service, including but not limited to Detection Shields, Witness Mode, emotional analysis, manipulation detection, and body language cues, use AI to analyze conversation patterns. These features are informational and educational only. They do not constitute forensic analysis, legal evidence, psychological evaluation, or any form of professional assessment. AI-generated detection alerts and analysis may contain false positives, false negatives, and inaccuracies. You must not rely on these features as the sole basis for any personal, legal, professional, or safety-related decision.

3. Account Terms

• You must be at least 18 years of age to create an account or use this Service. By creating an account, you represent and warrant that you are at least 18 years old.
• You must provide a valid email address and create a secure password.
• You are solely responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities that occur under your account, whether or not authorized by you.
• You must not share your account with others, create multiple accounts, or allow any third party to access your account.
• You must promptly notify us of any unauthorized access to or use of your account.
• We reserve the right to suspend or terminate accounts that violate these Terms, at our sole discretion, with or without notice.

4. Subscription Plans & Billing

4.1 Free Tier

• 3 conversation sessions per day
• Limited conversation modes
• No credit card required

4.2 Pro Plan ($29.99/month or $249/year)

• Unlimited conversation sessions
• 9 conversation modes (including Negotiation, Sales, Interview, Argument, Investor, Confidence, Legal, Dating)
• Detection Shields (select shields)
• Safe Word system
• Witness Mode
• Premium AI model
• Key moments tracking

4.3 Elite Plan ($59.99/month or $499/year)

• Everything in Pro, plus:
• All 11 conversation modes (including Couples Coach and Comedy)
• All Detection Shields
• Multi-model AI for maximum accuracy
• Advanced analytics
• Priority processing and support

4.4 Billing Terms

• Subscriptions are billed in advance on a recurring basis (monthly or annually), starting on the date of your initial purchase.
• Payment is processed securely through Stripe, Inc. We do not store your credit card number, CVV, or other sensitive payment details on our servers.
• All prices are in United States Dollars (USD) and may be subject to applicable sales tax, VAT, or other government-imposed charges depending on your jurisdiction.
• We reserve the right to modify subscription pricing with a minimum of 30 days’ advance written notice to existing subscribers. Price changes do not affect the current billing cycle.
• Annual subscriptions are billed as a single payment for the full year at a discounted rate.
• Failed payments may result in suspension of premium features until payment is successfully processed.

5. Cancellation & Refund Policy

5.1 Cancellation

• You may cancel your subscription at any time through your account settings or by contacting support.
• Upon cancellation, your premium access continues through the end of the current paid billing period.
• After the billing period ends, your account reverts to the Free tier.
• Cancellation does not delete your account or data. To delete your account entirely, see Section 14.

5.2 Refunds

• Monthly subscriptions: No prorated refunds for partial months. You retain access through the end of the billing period.
• Annual subscriptions: You may request a full refund within 14 days of your initial purchase, provided you have not used premium features extensively during that period. After 14 days, no refunds are available, but you may cancel to prevent renewal.
• Free tier: No charges apply; no refunds applicable.
• Gift cards and promotional credits: Non-refundable unless required by applicable law.
• To request a refund, contact us at support@tacticaltalkai.com or use the Contact Us form on our website.

6. Acceptable Use Policy

You agree NOT to use the Service to:

• Engage in, facilitate, or promote any illegal activity or unlawful conduct
• Record, coach, or manipulate conversations without the knowledge or consent of other parties where required by applicable law
• Harass, threaten, stalk, defame, or intimidate any person
• Attempt to reverse-engineer, decompile, disassemble, or hack the Service or its components
• Overload, disrupt, or interfere with our servers, infrastructure, or other users’ access
• Use the Service through automated means, bots, scrapers, or scripts
• Resell, redistribute, sublicense, or commercially exploit access to the Service without our express written consent
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Use the Service to manipulate, deceive, coerce, or psychologically harm another person
• Use the Service in connection with any form of fraud, scam, or deception
• Transmit any malware, viruses, or harmful code through or to the Service
• Attempt to gain unauthorized access to other users’ accounts or data

7. Intellectual Property

• The Service, including but not limited to its design, source code, algorithms, user interface, branding, logos, trademarks, trade secrets, and all proprietary content, is the exclusive property of Moose Pack Inc and/or Moose Pack Ventures LLC, protected by United States and international intellectual property laws.
• “Tactical Talk,” “Tactical Talk AI,” the Tactical Talk logo, and all associated trademarks and service marks are the property of Moose Pack Inc. US Patent Pending. All rights reserved.
• You retain ownership of the conversational content and transcripts generated during your sessions.
• By using the Service, you grant us a limited, non-exclusive, revocable license to process your audio and text data solely for the purpose of providing the coaching service, improving service quality, and operating the platform.
• You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse-engineer or attempt to extract the source code of the Service.

8. Disclaimers & Warranty Exclusion

• THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
• WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
• WE DO NOT WARRANT THE ACCURACY, RELIABILITY, COMPLETENESS, OR USEFULNESS OF ANY AI-GENERATED CONTENT, COACHING ADVICE, DETECTION ALERTS, OR ANALYSIS PROVIDED THROUGH THE SERVICE.
• WE MAKE NO GUARANTEES ABOUT THE OUTCOMES OF ANY CONVERSATIONS IN WHICH AI COACHING IS USED. RESULTS WILL VARY.
• THE COMPANY PARTIES EXPRESSLY DISCLAIM ALL LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR RELIANCE ON AI-GENERATED CONTENT, AS DESCRIBED IN SECTION 2.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• THE COMPANY PARTIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, PERSONAL INJURY, EMOTIONAL DISTRESS, OR ANY OTHER INTANGIBLE LOSSES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF THE COMPANY PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• THE COMPANY PARTIES SHALL NOT BE LIABLE FOR ANY DAMAGE, HARM, OR LOSS ARISING FROM: (a) AI-GENERATED CONTENT, ADVICE, RECOMMENDATIONS, OR ANALYSIS; (b) YOUR DECISIONS OR ACTIONS BASED ON AI-GENERATED CONTENT; (c) OUTCOMES OF CONVERSATIONS IN WHICH THE SERVICE WAS USED; (d) SERVICE INTERRUPTIONS, TECHNICAL FAILURES, OR DATA LOSS; (e) UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA; (f) ACTIONS OF THIRD PARTIES, INCLUDING BUT NOT LIMITED TO AI MODEL PROVIDERS, PAYMENT PROCESSORS, AND HOSTING SERVICES.
• IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE COMPANY PARTIES EXCEED THE LESSER OF: (a) THE TOTAL AMOUNT YOU HAVE PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED UNITED STATES DOLLARS (US $100.00).
• SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, THE ABOVE LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company Parties from and against any and all claims, demands, actions, suits, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

• Your use of or inability to use the Service
• Your violation of these Terms
• Your violation of any applicable law, rule, or regulation
• Your violation of any third party’s rights, including but not limited to recording consent, privacy, or intellectual property rights
• Any content or data you submit, transmit, or make available through the Service
• Any action you take based on AI-generated content provided through the Service

11. Termination

• You may cancel your subscription and/or delete your account at any time.
• We may suspend or terminate your account immediately, with or without notice, if you violate these Terms or if we reasonably believe your conduct is harmful to the Service, other users, or our business interests.
• Upon termination, your access to premium features ceases immediately.
• We may retain certain data as required by applicable law, regulatory obligations, or for legitimate business purposes (such as fraud prevention and dispute resolution).
• Sections 2, 7, 8, 9, 10, 12, and 16 of these Terms shall survive termination.

12. Dispute Resolution & Arbitration

You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith informal negotiation. If the dispute cannot be resolved informally within thirty (30) days, either party may initiate binding arbitration.

Any arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in Maricopa County, Arizona, unless otherwise agreed by the parties. The arbitrator’s award shall be final and binding.

CLASS ACTION WAIVER: YOU AND THE COMPANY AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.

Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

13. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, store, share, and protect your personal information. By using the Service, you consent to the data practices described in the Privacy Policy.

14. Account Deletion & Data Rights

You have the right to request deletion of your account and all associated personal data at any time. To do so, contact us at support@tacticaltalkai.com. Upon receiving a verified deletion request:

• Your account and profile data will be permanently deleted within 30 days.
• Conversation transcripts and session data associated with your account will be deleted.
• Certain anonymized, aggregated data that cannot identify you may be retained for analytical purposes.
• Data required to be retained by law (e.g., financial transaction records) will be retained for the legally required period and then deleted.

For additional data rights, including access, correction, portability, and opt-out requests, see our Privacy Policy.

15. DMCA & Copyright

If you believe content on our Service infringes your copyright, you may submit a DMCA takedown notice containing:

• A description of the copyrighted work you claim has been infringed
• The location of the allegedly infringing material within the Service
• Your contact information (name, address, telephone, email)
• A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law
• A statement, made under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner
• Your physical or electronic signature

Send DMCA notices to: support@tacticaltalkai.com

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law principles. Subject to the arbitration provisions in Section 12, any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you hereby consent to the personal jurisdiction and venue of such courts.

17. Changes to These Terms

We reserve the right to modify, amend, or replace these Terms at any time. If we make material changes, we will provide reasonable notice through the Service (such as a terms acceptance prompt), by email, or by posting a prominent notice on our website. The “Last updated” date at the top of these Terms indicates the most recent revision.

Your continued use of the Service after any changes to these Terms constitutes your binding acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.

18. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Service and supersede all prior or contemporaneous agreements, understandings, or representations.
• Severability: If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.
• Waiver: The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
• Force Majeure: The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, government actions, power failures, internet disruptions, or third-party service outages.
• Headings: Section headings are for convenience only and have no legal or contractual effect.

19. Contact Information

For questions, concerns, or requests regarding these Terms, contact us:

• Email: support@tacticaltalkai.com
• Contact Form: tacticaltalkai.com
• Company: Moose Pack Inc
• Subsidiary: Moose Pack Ventures LLC
• Jurisdiction: State of Arizona, United States